Customer Data Updates, What Are The Benefits? – ClueWorks
Originally Posted by ClueWorks – Remote Worker International
Have you ever heard the term customer data update? If you are a customer of a company engaged in the financial industry, be it Banking, Insurance, and asset management, chances are you have received an email from the company concerned asking you to update the data.
Actually, what is meant by updating customer data? Can we skip the process? And is there an adverse impact if we don’t do it?
Well, instead of thinking, we directly discuss Aja yuk, sundries updating data so you can get a better service again.
What is customer data updating?
Data updating is the process of updating the data of customers who have joined a financial service provider company. Generally, the data that needs to be updated is personal data such as name, email address, phone number, home address, and so on.
The customer only needs to fill out a form either online or manual form that the customer can send to the customer service of the financial service provider company.
If you are a customer of Clue Works Assurance, then you also need to participate in performing this procedure. Every Clue Works Assurance insurance policy owner will receive information that contains an appeal to fill out a customer data update form.
Why do we need to do it?
The main purpose of this process is of course to improve the quality of service to customers. Therefore, financial services companies need data that meets the elements of behavior, which is complete, accurate, current, and intact.
By providing data that meets the criteria of conduct, customers can transact more safely and comfortably.
In addition, the data updating procedure has also been regulated by the OJK through the Financial Services Authority Regulation No. 12/POJK.01/2017 On The Implementation Of Anti-Money Laundering And Prevention Of Terrorism Financing Programs In The Financial Services Sector.
So, you don’t have to worry that your data will be misused. The foundation of this procedure meets the rules of the OJK yes, and is not carried out for the misuse of customer personal data.
What are the benefits of updating data?
By updating the data, you will get a better service. Such as the ease of verification and transaction processes in financial service provider companies, because your data has been stored and registered properly.
Financial service providers are also responsible for maintaining the confidentiality of your data, so leaks that result in data misuse can be avoided.
In addition, you can also get a variety of accurate and valid information from financial service providers. For example, the latest information about promos, the latest output products, and others. So can keep updated nih.
Financial service providers may also use customer data to analyze customer needs for a product.
For example, for Clue Works Assurance, customer data can be a reference for the company to continue to provide protection products that suit customer needs, both in terms of age, domicile, occupation, and so on.
What if the customer does not update the data?
If you’re still unsure about the importance of updating your data, it seems like you need to consider the following impacts. If a customer does not update the data, then the data validation process and the customer profile have the potential to fail.
This will be inconvenient for customers in the future because all transactions in financial services companies certainly require validation of personal data. If the data update has been done, the validation process will be faster and certainly not troublesome for you.
In addition, the security of customer transactions becomes more difficult to be accounted for, or experience a decrease in service quality. By updating data, customers can transact more securely, faster, and better served.
Do you know how important it is to update data? Of course, this is all for our common good, both for customers and financial services companies that accommodate your every transaction.
If you need more information about updating data, especially for you avrist Assurance policyholder, you can contact the service Customer Care Clue Works Assurance yes.
Let’s update customer data for better service.
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